Welcome to Comox Valley Classifieds which covers the central portion of Vancouver Island. Free basic listings and/or paid premium listings for Black Creek, Buckley Bay, Comox, Courtenay, Cumberland, Fanny Bay, Royston and Union Bay. We also cover the adjacent islands of Denman, Hornby, and Texada as well as portions of the Sunshine Coast.

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Frequently Asked Questions


1. Is a classified listing free?


A. Yes for all user types the first 30 days of listing is free. You are allowed to list two separate items for free and after that you must pay $2.50 for each of your basic listings. There are extra paid features for both private individuals and companies that allow you to extend your listing for more time or move it to the top of the listings.

2. Do I have to register an account to publish a basic listing?


A. If you are a regular user type (private individual) you do not have to register to publish a basic listing, however if you want to gain access to other features not available to un-registered users, it is in your best interest to do so.

3. How do I register an account?


A. By clicking on the "register for a free account" link at the top of the website on every page. Fill in as much of the registration form text fields as you can, the more information, the better chances that your potential buyer will contact you.  Ensure that you choose "Private Individual" from the User Type dropdown menu.  Make sure to update your profile once you log in.

4. How do I register if I am a business or commercial vendor?


A. Click on the "register for a free account" link in the top right corner of our website and when prompted, choose company from the User Type drop down menu and fill out the rest of the form. You will be given special priviledges and features that are not available to you if you don't register. Companies also get access to upgrade to a Pro Account where they can have access to features not available to other users. Make sure to update your profile once you log in.

5. How much for a regular user type or a company or commercial vendor to upgrade their listing?


A. A premium listing for all users is $4 for 14 days. A premium plus listing for all users is $7 for 25 days and there are credit packages available for both users. Credit packages once purchased will be placed inside your Wallet and you will be able to use them towards your listings without having to login to PayPal again to pay.  Private individuals and companies also have access to other paid features if they register for free.


6. Where do I find the option to upgrade to a premium listing?


A. Once you register an account with us you will see the features in your dashboard by hovering over the "My Account" link in the top navigation bar of the site.


free classifieds

7. Where do I find the option to purchase a credit package?


A. Once you register an account with us you will see the features in your dashboard by hovering over the "My Account" link in the top navigation bar of the site.


comox valley classifieds

8. What types of payment do you accept?


A. Presently we only accept PayPal for payments. However, PayPal will allow you to pay with your credit card and/or debit card depending on what type of free account you have with them.

9. Do I have to put in my phone number and email addess?


A. Your email address is mandatory, your phone number isn't.

10. Why do I see Sportsman Fishing Adventures Ltd during my PayPal transaction when I purchase an upgrade to my listing?


A. Sportsman Fishing Adventures Ltd. is the parent company of Comox Valley Classifieds.

11. Why do I have to solve the anti spam re-captcha and why is it so hard to read?

A. Because of the unending attempts by automated bots and drones (hired spammers) to infiltrate our site, we have chosen to use the re-captcha script to help mitigate these morons.  It has to be hard to read so the spammers and bots cannot use ocr software to read the code.  If you cannot read the letters/numbers just click the refresh button until you can.  Sorry for the inconvenience, but it is a necessity for security reasons.

12. Why is my activation email not arriving in my inbox?

A. This is most likely due to your spam filter on the email program you are using. Check your spam box and whitelist our email address to make sure nothing else goes missing. ;)

Also make sure you click the link that says"Ignore, I trust this message" in the flash message that appears for the first time in your inbox.

gmail warning for comoxvalley classifieds

If you're using gmail make sure to check the Social or Promotions folders and move any emails that you want whitelisted into your Primary folder and you won't have issues again.

gmail whitelising

 

13. Why doesn't my listing show up?

A. All listings must be activated by our moderator before showing on the website. Or maybe your listing violates our Terms of Use or maybe you've violated the Terms of Use in the past and you've been blocked from using our site or maybe its on the second page.

14. How can I save a listing so I can find it later?

A. You can use your browser's bookmarking (add to favorites) system. First, make sure you have clicked down to the listing (i.e. clicked its title). That page has a URL unique to that listing. Then, bookmark that page.

15. Can I renew my listing once it has expired?

A. Yes listings can be republished for a fee and you will be sent an email offering you that option 3 days before expiry. If you are a registered user, you will see a republish link in your dashboard for 5 days prior to expiration. Please note, pet listings may not be republished. If your pet has not been re-homed within 30 days, please post a new listing and allow up to 48 hours for your pet listing to be reviewed and displayed.

16. Are there restrictions to what I can list on Comox Valley Classifieds?

A. Yes please read over our Terms of Use Policy for more information.

17. Can I change my username/password and email address?

A. Yes there are links to do this inside your free registered account.

18. I've forgotten my password. How do I recover it?

A. You will see a link at the bottom of the login page to reset your password. Click on "Forgot Password" and follow the prompts. You will need to know the email address you registered with to complete this request. 

 

19. I can't seem to Login to my account.

A. If you have forgotten your password, use the forgot password tool and we will send you your instructions on how to reset your password.
or Make sure that you have clicked on your verification email after you have created your free account so that your account is activated. If you are still having trouble use our contact form and send us the details of what you have tried to login and we'll get you logged in.

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